Refund Policy
- Eligibility for Refunds: Cancer Care Mission Trust (hereinafter referred to as “the Trust”) may issue refunds for certain services or donations at its discretion. Refunds are typically considered in cases where an error has occurred in processing a donation, or if a service was not provided as described.
- Donation Refunds: Donations made to the Trust are generally considered non-refundable. However, if a donation was made in error or if there was a mistake in the donation amount, the donor may request a refund within a reasonable timeframe. The Trust will review such requests on a case-by-case basis.
- Service Refunds: Refunds for services provided by the Trust, such as event registrations or merchandise purchases, may be issued if the service was not delivered as described or if there was an error in processing the transaction. Requests for service refunds must be made within a reasonable timeframe from the date of purchase or registration.
- Refund Process: To request a refund, individuals or donors must contact the Trust directly with details of the transaction and the reason for the refund request. The Trust will review the request within 7 working days and, if eligible, initiate the refund process. Refunds will typically be issued using the same method of payment as the original transaction.
- Refund Discretion: The Trust reserves the right to exercise discretion in issuing refunds. Refunds may be denied if the request does not meet the eligibility criteria outlined in this policy or if the Trust determines that the request is not valid.
- Contact Information: For inquiries or requests regarding refunds, please contact the Trust at [Contact Information].
- Changes to Refund Policy: The Trust reserves the right to modify or update this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on the Trust’s website or other communication channels.